More info: shipping & returns

Please allow 1-5 working days from placing your order to dispatch. 

Orders are baked fresh and shipped via Royal Mail 1st class tracked and signed. 

If you would like your order to be delivered on a specific date please contact us ( and we’ll do what we can to accommodate.


Due to the fresh nature of the product we do not accept returns.

We endeavour to protect your bakes from delivery damage in every possible way. 

However, if you have any problems with your order on arrival, then please do contact us immediately by email ( or message us on instagram/Facebook (@theketobakeryuk) and we'll do our best to help you out.